UC and Council Tax Support

[YeOldeGreyhound]

I am on UC, and have been since 2018. It is my sole income (no PIP, and not on housing benefit, I am on LCWRA).
In all that time, I have been paying the full rate of council tax (minus the single person discount).
I have recently applied for CT support, as I am overdrawn every month and am really struggling. From what I have read, I should not be paying the full amount anyway. I applied last week, and one of the questions was about backdating the claim. I put the date I started UC.
Today, I had an email saying that my claim would not be backdated (fair enough... my fault for not claiming earlier), but they have closed my whole claim.

Is this right?
I don't know what to do now going forward.

This doesn't seem right, with full UC and no income I'd expect you to get some LCTS
If you go onto the entitled to website and do a calculation it will tell you what you should be getting, it includes council tax support.

Why have they closed youtr whole claim?

Which Local Authority is it?

I would ask for a full explanation

I think it is unfair. I know the issue myself. Council tax and benefits. I always hate myself for living this way. I barely live off £299/month. It makes me very depressed as a single person. Maybe you could contact citizens advice or Turn2us

The council look at the total amount you get from UC and calculate it based on that.

They didn't look though. I was not asked for any bank statements. They just closed my claim.

They can get access to your UC amount though, they can share information with DWP I believe. I would ask CAB for a benefit check or do an online one. If entitled to council tax support they can still backdate for 3 months.

Yeah, they asked for my NI number.
But I know many people on just UC who get Council Tax Support. It makes no sense at all that I wont get it.
Like I said, it is my sole income. I don't work, or live with anyone.

I just did a benefit calculator based on the same circumstances using my postcode, no savings just standard and LCWRA elements on UC and it came up with £24 council tax support a week on me paying £1400 council tax a year. Just so you can get some idea. I would call them as it doesn't seem correct that you'd be awarded nothing.

Thanks. I am seeing my MH support worker this week so will bring it up.
It is just so confusing.

I have been stressing about this (convinced there is a nationwide black mark against my name), so my partner called the local council tax office.
They said I have been awarded Council Tax support (which means I will pay £12 each month instead of 10x that). But, we only found that out because he called on my behalf. I have had no correspondence about it at all. My tracking number says no record found (which is why I thought case was closed).

They said I will get an updated statement within the week.

Thanks for the replies anyway. It sounds (and I hope) that is this a case of shite communication.