I have just discovered that my credit rating has been drastically reduced by two forgotten £12.00 payments to a store card last year. The debt was sold to a debt collecting agency who also appear on the credit report as a default payment.
I paid the bill as soon as I realised and the store card forwarded the money to the debt agency who ended up owing me money because I paid too much and was not informed as the store card had sold on my account. I have since received a cheque from the agency but it has adversely affected my credit rating in a big way.
I did dispute this with equifax but was unsuccessful
Can I pay to remove this record from my credit report?