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Was my financial adviser negligent?

2 replies

doihaveacase · 09/06/2024 18:06

NC for this. I hired a financial adviser to help me invest a substantial inheritance (approx 125k euros). It had been invested previously but for tax reasons I needed to move it into a type of bond (I'm in EU). I agreed an investment portfolio with the adviser and signed the forms for the switch. It was an in specie transfer and the switch form specified the funds to be sold and bought. There was then an issue with the new bond being in joint names and I had to resubmit the signature pages again in my sole name. Adviser's assistant confirmed all this was sent to the insurer.

In August I received a letter from the insurer confirming my bond was open, and the value. I heard nothing from the adviser, and a few months later was informed he had left. A new adviser was eventually allocated but also left before I even got a call with him.

Fast forward 9 months and I discover the portfolio is still sitting in cash. Worse, I checked the fund values for last August and now, and I have missed out on €18,000 of potential gain.

Do I have a negligence claim against my adviser firm, for not carrying out the agreed and signed instructions?? Can I get this money back as compensation? The adviser firm is based in Ireland.

Any help appreciated. I feel sick right now.

OP posts:
Scousefab · 09/06/2024 19:34

You need to write to the company and place a complaint is your first starting point. Keep copies of any confirmation you have received. If they fob you off you have every right to raise the complaint with the financial ombudsman.

doihaveacase · 09/06/2024 22:32

@Scousefab Thank you. I am going to raise the complaint formally this week.

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