Wondering if anyone can help with this.
I sold a house in 2011 and stupidly forgot to take meter readings on the day I completed and moved out. However, an official meter reader had been 3 days before I moved out so when I realised my error a few days later I assumed it wouldn't be disastrous due to the official meter reads.
I had my post re-directed so when the bill with the actual reads (taken by the meter reader) came I paid up in full then rang the energy company to ask what to do about the three days between the official meter reads and me moving out. They said to wait until the new owners submitted their opening readings and they would bill me for the difference, which seemed fair. This was in the August so obviously I was only expecting the bill for 3 days to be a few pounds, certainly less than £50.
Instead, around a month later, I received a bill for approx £1700 for electricity and another £300 or so for gas, based on the new owners' meter reads.
What followed was a really frustrating 6 months when EDF could provide no explanation and firstly persisted in demanding payment, then wrote the amount off and sent bills to confirm nothing was owing, then re-issued the bills and went back to chasing me for them and so on and so on. I suspect they were in turn billing myself then the new owners and we were both complaining - a bit like a game of ping pong. We went round in circles until I instigated the formal complaints procedure at which point all went quiet.
I have to admit I buried my head in the sand when I didn't hear anything as there was a lot of other stuff going on in my life at the time and it had been such a pain for so long I was just glad to forget about it for a bit.
I heard nothing back in response to my complaint but have been hanging on to all the bills/correspondence all this time in case the problem reared its ugly head again. As it is over 10 years since I last heard anything is it safe to now shred everything and get rid of it or is there anyway they can still try to argue I owe this money?