I've applied for UC for the first time and I don't understand what I need to do! I didn't realise we were eligible so were using tax free childcare instead, but apparently you can't have both? We will get much more from UC childcare portion. January nursery fees are due next week so I need to sort this before the payments go, and whoever is responding to my messages on the UC account journal isn't explaining anything and just quoting advice from HMRC website. I asked if I need to cancel using tax free childcare, or if I can claim UC to cover the part that we are paying after the 20% top up (so in essence up to 85% of 80% of the full invoice). This is what they said:
"must notify HMRC when a claim for Universal Credit is made
will remain entitled to the tax-free top-up payments until the end of the quarterly entitlement period in which they claim Universal Credit"
What does this mean and what do I need to do? Also, can I claim past months like usually should be able to claim back up to 3 months of past childcare costs?