Hi
You are entiled to have someone supportive by the side of you too, whilst on the tel PIP call,
you need to obviously inform in enough time beforehand this is what you want to do,
So PIP agency can tel your supportive friend or member of family or independent support worker who works on your behalf,
I did this for renewal PIP application claim recently ,
I was awarded the PIP benefit again the right amount for my personal circumstances.
I also totally agree with other posters who have said to look up PIP health score system website and write brief notes , have them on hand in front of you whilst talking to PIP agency tel call,
Also try to visualise the tel call beforehand, a practise run with a good friend or your partner,
do a roles practise thing, so you gain cofindence
before you have to do the PIP agency tel call.
I am not sure a member of family can be a supportive person with the PIP agency application tel call?
but that infor they will have on their official website and definitely on their PIP application form helpful tips infor booklet,
You be quite susprised the difference all these factors make
I have adversion to tel calls with proffessionals situations as this,
but the funny enough thing over time i have become a bit more cofindent each time, and nowadays i don't mind tel calls like this,
in fact i see them as opportunities for me to get my viewpoints across and improve my health care ect.
Good luck @coffeetofunction
You have done the right thing turning to mumsnet,
I was with my first PIP application turned down,
then later on , awarded this with backdated payments which was good,
quite often my support worker from a well known charity told me this happens,