do distance selling regulations apply to non-tangible goods?

[SenoraPostrophe]

Have to make a complaint to a company this morning and before I do I want to know where I stand legally (roughly).

So - if I purchase something online - eg web hosting, advertising, whatever, do I still have the right to cancel within 14 days?

Don't need a full answer, just need to sound like I know what I'm talking about I think. But I would be interested to know anyway if you have time!

Also (just out of interest really) do virtual "contracts" (i.e. those web forms that make you tick a box to say you agree with their terms) actually stand up in law?

actually are web hosting and advertising non-tangible goods or services?

Message deleted

Thanks wig, very helpful.

They turned out to be very nice about it after all (I was expecting a fight). But we purchase this kind of thing a lot (memberships etc) so that will come in very handy.

You've got me worried now though - if I was to sell a website, presumably the client would also have the right to cancel, but we would have spent time working on it. Need to check up and make a policy I think!