Anyone with experience of making an official complaint about their builders?

[nickytwotimes]

Ours were shit and it's taken years to try to sort this house out. Anyone out there made an official complaint? Wasn't sure where to start and would be glad of some pointers. I am willin gto take it all the way ie:to court, if I have to!

[whomovedmychocolate]

Is it a new house - you can use the builders guarantee if this is the case. Otherwise it would be a case of taking out a private prosecution in either the small case court of the civil courts.

Have you actually lost money having to redo things or are you just pissed off that they were crap?

[nickytwotimes]

Tis an old house, chocolate. We have had to redo things and they didn't eradicate the damp which was their remit. oh, and i am pissed off too! lol.

[LadyMuck]

Do you have legal protection cover with your house insurance? If so you could use that to make a claim.

[nickytwotimes]

Good tip. m'lady. I will have a look.

[whomovedmychocolate]

Okay, so did they give a warranty on their work? Personally I'd also ask the house insurers to intervene. It's best not to sully ones own hands dealing with lawyers when you can avoid it

[lalalonglegs]

Report them (anonymously) to Inland Revenue - builders are always dodgy about money and having their last seven years' worth of accounts will be far more hassle for them than anything else you can think of.