Hi everyone.
I claim Universal Credit and receive my housing cost payments myself, so I'm responsible for passing these on to my HA landlord. The rent is just under £100 per week, so is well within the allowed limit.
Like with most people in social housing, my rent increased in April - by about £30 per month (still less than £100 p/w). UC have adjusted my overall monthly payment to include the revised rent amount, but have reduced other elements of my claim to make up for it - in other words, I'm now effectively paying the extra £30 p/m myself because my overall payment hasn't changed at all.
I've queried this through my UC Journal but the replies have been contradictory and unhelpful. This was the last response I got a few days ago:
"This is due to that your Transitional Protection element has decreased due to the increase of your housing element.
As per your latest statment;
Your transitional protection payments have been decreased.
This is because you are now being paid more Universal Credit.
This is per policy of Universal Credit. Your payments have been calculated correctly."
To me, this is just gobbledegook, and I wonder if anyone else is in my position of having reported a rent increase, only to find that other elements of their claim have been reduced to allow for this?
Any replies would be gratefully received.
Thank you for taking the time to read this.