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Car insurance - to claim or not to claim?

8 replies

jwilf · 20/02/2023 16:22

So my partner had a little accident with the car and bashed a hole in the rear bumper. Reversed into the garden wall in broad daylight despite parking sensors beeping... 😬😂

Anyway, the bumper needs replacing and there's also damage to one of the parking sensors. I got estimates from 2 garages so far, the first one said at least £1500, maybe more if there's hidden structural damage (I don't think there is). The second one said about £1000 but that would not include replacing the parking sensors. Car is a 2017 Nissan Leaf.

The thing is, my insurance excess is £575 because I stupidly put a voluntary excess of £300, I thought that would be the whole excess, I didn't realise it would be added to the compulsory excess of £275 😖

Now I'm trying to decide whether to claim or not... obviously it will cost me more to pay for it myself, but I have 3 years no claims discount and I'm worried about losing this plus the premium going up.

On the other hand, if I fix it myself, I'll probably have to do without the parking sensors unless I want to shell out even more cash. But I think the sensors might be aftermarket, not from the factory (they were there when I bought the car second hand). So would the insurer even cover them or would they only cover putting the car back to factory condition? And of course there's also the risk that the repair could end up costing even more than the estimate.

My premium was £558 although I got a refund of £158 when we moved to our new house where we have a driveway (ironic, as it wouldn't have happened parking on the street). My partner is a named driver on the policy.

I'm leaning towards just putting in the claim but looking for any experiences people may have had? I'm finding it hard to decide when I don't really have any idea what effect claiming would have on my future premiums.

Car insurance - to claim or not to claim?
OP posts:
LivMumsnet · 21/02/2023 11:23

Hi there @jwilf - eek, sorry to hear about your car. Flowers

We've now shifted your thread over to the Money Matters topic, as requested. We hope that helps and that you get some useful advice from sage MNers.

Best of luck with it all.

B0g · 21/02/2023 11:25

Is your NCB protected? If not, and you make a claim, will it be dropped down to zero years? That will hugely impact the price of your insurance.

B0g · 21/02/2023 11:34

You could do quotes online to get a very rough idea of what your insurance will be on zero years NCB, with the theoretical claim details in.

50change · 21/02/2023 14:12

Always protect your NCB check because you probably have 👍

Kinneddar · 21/02/2023 14:19

I dont understand the reluctance people have with claiming insurance. From what you've said even factoring in the amount your excess is it'd still cost you around £900 extra to fix. Your premium isn't going to go up even a fraction of that.

If you have a full NCB which isn't protected your NCB drops to 50% instead of 60% An extra 10% on this year's premium would be under £50. Making a claim isn't going to make next years premium extortionate.

Why pay insurance then pay for repairs over & above that. This is exactly what insurance is for

B0g · 21/02/2023 15:59

she only has three years.

jwilf · 22/02/2023 12:32

Thanks all. I just put in the claim this morning. Fingers crossed it all goes smoothly!

OP posts:
watchingpullimgepisode6 · 24/02/2023 09:01

Most insurers will allow you to protect your no claims bonus after 3 years.

A claim take 2 years off your NCB
This is definitely worth claiming for as increased premiums won't be anywhere near the cost of the repair.

Presumably your other half is paying the excess in any event

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