faulty pram

[geordiemacminx]

I bought a pram from GPC 3 weeks ago, the brake doesnt work - I dont think it has ever worked but cant be certain.

I have spoken to them, they have said I can bring it in, and an "engineer" will have a look at it.

TBH, I dont really want a "fixed" pram - I want one that works - Am I entitled to a replacement? I know I could get a refund but it was on offer at the time so if I ot a refund I would have to pay another £50 to buy the same pram elsewhere.

Many Thanks

yes...

you are entield to a refund if the goods are not of reasonable quality

lots of things are assuemd under reasonable quality
such as being free of faults
safe
and working for a reasonable amount of time

It is reasonable to expect a pram to last more than 3 weeks, so yes, under sale of good act 1979 you are legally entitled to a refund.

Tell them you will have a refund or see them in small claims court....
they should just back down and refund you, ofcourse if they dont go through small claims and im sure you will win...

so long as you havent negligently treated your pram im sure any normal person would say its reasonable to expect a pram to last more than 3 weeks

I dont want a refnd though - as it was on offer - just a replacement?

Under the Sale of Goods Act, the first remedy they can offer you is either replace or repair. If they cant do either then you can ask for a refund.

under sale of good act if something is
not as described
not fit for purpose
not of resonable quality

you are entitled to a refund.

if you dont want a refund and want a new one (ie replacement) pursue it, but they must also give you a refund due to goods not being of reasonable quality if that is what you want

I think the section that you want is section 48B as amended.

Hi Karen!!! {{{{waves}}}}}

Helllllooooo!!!! How are you??

Grand- we'll try and get something organised for the week after next - once the schools have gone back. You ok?

Yes, am good. Dreading going back to work at the beginning of March, but what can you do???