I have 3 policies/accounts/funds with Phenix Life - I cashed one in 2 years ago (~£10k) and deferred 2 (~£12k combined), the other, the third is the largest of all of the remaining 3 at ~£60k ATM, doesn't mature until 2026. We live off savings (£50k boosted by an inheritance of ~£150k), my partner's pension ~£1.5k pcm, part-time salary of £1k pcm and a very small pension that I claim ~£100pcm.
Mytax code is allow me to earn £11,300 before I need to pay tax. So cashing in a policy valued around £10k doesn't push me over the tax limit. The single fund valued at ~£60k would do - how "best" do you arrange to break that £60k down to take out say 6 lump sums of ~£10k? I've seeing terms like uncrystallised pension lump sums and pension drawdown but it's difficult to know which websites and companies to trust and contact - there are so many damn websites relating to pensions - clearly it's big business and everyone wants to to try and cash in on your pension. Where do I start? Phoenix are difficult at best to deal with - obviously I don't expect any advice from them - they are just very slow to give you information - you have to ring multiple times to get them to send you anything in writing and they often contradict themselves - I think it's down to a mix of experienced and inexperienced people working there (Glasgow/Bournemouth) - I found them to be very obstructive and their slowness to acr on my instructions to cash in one fund resulted in me deciding to defer again - I had already been provided with a "retirement pack" less that 6 weeks before I tried to cash in/commute one fund. I've really had to pester for startments and current fund values.
I'm sure what I am asking is a pretty common question - can someone point me to a good source of information so I can start planning what I will do with the remaining funds - ATM I'm not desperate for them - I don't need them to live off and I have no big plans that involve spending large amounts of money. I'm just unsure of what I am doing.