Smart Meter - exceeded amount

[TheOrigRights]

I have tried to find the answer to this online, but I'm not having any joy.

My Smart meter has informed me a couple of times that I have exceeded the limit. It's on a Sunday evening - "you have exceeded your weekly usage" or something. What a horrible way to end the weekend.

Is this set by me or my energy provider? Is it because my DD won't cover this usage based on the new price increase? I am over £400 in credit on my account and increased my DD in July (when my fixed tariff ended) and again in Oct following the price increase.

I am using pretty much the same gas and electricity as I always have.
Is it exceeding it because the cost has gone up and I would need to use about 1/2 the amount of gas and elec to spend the same as I did last year.

Looking at my usage over the last 3 years, the months of July, Aug, Sept and Oct are pretty comparable, with 2020 being the highest usage and 2022 being in the middle.

I really feel like I should be able to find this information out myself.
I am with Scottish Power and don't think I can bear to use their stupid 'chat' (just a robot) or email them and get a generic response, or get pointed to their FAQ.

I am not in financial difficulty and accept that prices have gone up, I just hate seeing that warning! I do like to keep an eye on usage, and it gives me a heads up if I've left something on, but I feel like turning the darn thing off.

It says I have overspent when it goes over £3.76 or something.

My smart meter you could set a 'budget' you wanted to work with and it lets me know when I've exceeded it

On the actual meter itself?

Yes on my meter - it's in the settings

Same with mine, it's just the budget you set yourself.

I'm with Scottish Power, I hate the budget feature, it's set far too low and resets itself every time they send a message through to my meter. Ignore it saying you are over budget it's an arbitrary amount which is way too low

My eon monitor used to set off a siren type noise whenever it decided I had exceeded the daily limit it had arbitrarily set, I had to physically press it to stop.

It now lives in a drawer as no matter when I did I couldn't work out how to stop the bastard thing.

I cannot see how to do this on my Smart Meter (Scottish Power).
It's good to know it is something that can be set.

I will try and contact Scottish Power (send me strength).

Yeah it's a personal budget, I have one on my smart meter I just ignore it.

Yep, we have a set budget too, also just ignore it!

Yes it's just a personal budget. I can change mine in the settings of the little handset that came with the smart meter.

It not much use with costs increasing practically every other week

I don't have a way to change it on mine.

Scottish Power Smart Meter user guide here - you set it on the In Home Display rather than on the smart meter itself. I've turned off the budget alert on mine (I'm with Octopus but it looks like the same In Home Display unit to me) as the alarm noise is awful, isn't it?

Usually all smart meters let you do budget through the device

Thank you SO much. I've re-set my budget now. I had not come across that document.

Ours does it and I need to change it because its ridiculously low, about £15 per week, compared with our direct debit of around £160 pm.

Ours too. You set your own budget and try to keep within it, which doesn't happen very often at the moment, it is always going over.