I applied for a personal loan online - quite large, 25k. All the pre-application eligibility calculators said my income etc was fine and I had a good (95%) chance of being offered the advertised rate - around 5.9%.
But then I put the actual application in and it came back saying they could offer me a rate of 13.5%, which is rubbish.
I can only assume my credit score isn't good, but I just don't know why. I've had a mortgage for 14 years and never been late with a payment. I have one credit card that I use occasionally and always pay off in full each month but nothing that would give me bad credit.