Hi,
Just looking for some advice on this. A few weeks ago, we were out shopping in a large well known chain of supermarket. When we got to the checkout, my DS was in the firing line when a cup of coffee from one of the staff members toppled over and covered him from the waist down, ruining his clothes and causing his stomach and legs to go red. I'll just point out, the coffee wasn't scolding but was hot and my DS did complain of being hot, but no burns. The coffee pot had no lid and was just placed behind a large sign which was balanced and fell over. The staff replaced his clothes (albeit expensive clothes with much cheaper alternatives) and logged this in the accident book. However, upon leaving the store, my DS (6years) broke down in the car and was inconsolable. He's since been having nightmares and started wetting the bed. Am I right in thinking I can put in a claim against said supermarket for emotional distress on DS behalf? I'm not normally the type to persue this but just seeing how this affected him has got me questioning. Also, my DD (3months) was just out of the firing line too, so this could have been a while other story had the coffee been scolding hot. A family shopping trip could have turned into an A&E trip.....