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Letting agent and tenant issue (I'm the landlord)

5 replies

Starmummy · 06/01/2008 13:04

Hmm,where to start?
Dmother(74) bought another house without telling, rightly so she doesnt have to. However she expected me to rent it. Ok cut a long story I spent 3months and 16k of DH and mine savings to bring said house up to scratch. Rented it from April 06 to Dec 06 with no problem. Then as we were relocating abroad I got an agent to rent the house. All went well for the first 2 months - March and April 07. Since then no money!!!! I am on the otherside of the world and the agent will not take my calls, no one in the office will answer me or my emails. I dont know what to do or who to ask for help. Everywhere i search for information it all seems to be about protecting tenants, I wouldnt mind but mine lived in a virtually perfect house. I say virtually because it wasnt brand new anymore but it was redecorated, garden fixed, etc. Tenant was credit vetted (cost me extra). I dont know who the tennant is or how to approach them, if I am allowed. In August when back in UK, agent said the bailif had been sent but couldnt get in. We asked what happened now, they said no prob they would try again. I just dont understand how the agent can do this to me, just ignore me, my calls and emails?
What can I do except get on a plane which I cant really afford as subbing the b£$%^y mortgage at the mo.
Any advice please? I will also post in property.
Thanks for anything

OP posts:
08aGreatYearForCarmenere · 06/01/2008 13:06

So no experience but I would instruct a local solicitor to investigate asap.

notjustmom · 06/01/2008 13:10

This reply has been deleted

Message withdrawn at poster's request.

Buda · 06/01/2008 13:21

This happened to us. Tenant was paying agent. Agent wasn't paying us. We went to a local solicitor who was acting for about 7 other landlords in area in our position with same agent. Went to court. Judgement against the agent. He closed up shop and never paid.

If I hadn't just had DS I would have picketed his sodding big house in Oxfordshire and made his life a misery.

I would contact a local solicitor.

We did and they contacted our tenant who had proof they had being paying. Solicitor instructed tenant to stop paying agent and they made one payment direct to solictor for us while we were organising another agent.

LIZS · 06/01/2008 13:47

As landlord you(or perhaps dm if she has any active interest) should have signed the Assured Shorthold Tenancy contract which would have details of the tenants. Did you take out non-payment insurance ,if so is it worth contacting them as they won't pay out utnil they are sure it is the tenant and not agent not paying so may investigate. If a bailiff had been instrcted would there have been a court hearing which you could ask about via the local court?

You could send a recorded letter to agent asking for a reply within a fixed period and contact their local Trading Standards and/or the affiliated body they are supposed to subscribe to (ARLA, NAEA?) under its code of conduct.

Starmummy · 07/01/2008 14:05

Thanks everyone. I have spoken to a solicitor who feels he can work with this case. I hope so.

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