Credit Style chasing for estimated and far too high Avro Energy bill

[Spellfish]

Has anyone had any deadlines with Credit Style around energy bills from firms that went bust. I just had a rather scary-looking letter from them asking for a significant amount of money to be repaid, dating back to December 2020 and January 2021.

Googling suggests they’re a legitimate firm but with dodgy tactics. I know the bill must be wrong, as they’re suggesting I used more gas in two months than I usually use in a year. The bill doesn’t say what the meter reading codes are, but I’m guessing E is for estimated (no idea what F or N are, though possibly from googling C is Customer reading).

I’m planning to write back asking for correct meter readings and new estimates, plus what my direct debit payments went to if it wasn’t to pay this bill, as I continued to pay (to various firms, I moved to another that immediately went bust) right the way through.

Is there anything else it would be sensible to do at this point? Apart from keep written records of all corrrespondence, which I’m doing.

Back billing absolutely applies unless you've been deliberately avoiding paying or something. We went from Avro to Octopus and Avro hadn't issued any bills to us since October 2020, so we were just building up credit. Octopus didn't charge us for anything we used between 1st October 2020 and 26th February 2021 and automatically applied it to our account.

Beware - it is correct to say the energy company can't chase you after a certain amount of time has passed HOWEVER the credit companies whom have bought the 'debt' have no such legal restrictions on them. There is a bill that is trying to change this loophole!

@memitchy Thanks! I have emailed the credit company twice, no response. Their phone line is extortionate, and anyway I want everything in writing.