Long story short -
until 3 years ago DH wasnt aware there was a pension worth more than 7k from a company he worked for in the 80's/90's.
Then a statement drops through the door with a much bigger sum stated! advising him to contact WSPA - the advisor kindly told him he could claim (he was 53) NO HE COULDNT. Months later advisor says ok but you can at 55 and you can take a 25% tax free lump sum.
Guess what no he can't. Some waffle about SERPS was stated!
It's a DB pension with a transfer value that would significantly change our lives and affect his health. However in these nanny state times advisors are not willing to recommend a transfer (scared of liability claims) so we cant. This has now been going on for many many months and the end result is he cannot access any significant amount - to clear debts, to purchase a share in a property, to have private surgery or god forbid any sort of life.
All hopes dashed and he can now get approximately £50 a week!
People who we have only ever spoken to on the phone, who certainly don't know us or our circumstances get to make the decisions.
I am now fearful for his mental health.
Just needed to sound off really, but so damn cross