Big parcel delivered to me by mistake

[Laseine]

Hi,

Just a quick question on what to do if you receive a big parcel for someone else. It's for the previous owner who moved out months ago and I have no forwarding address.

It's far too big for the mail box. Would the post office take it? It's not a big company or I would contact them for a return slip. There is a handwritten return address but I rather not pay for postage and the post office is quite far away and with such a big box, it's kind of a hassle, so I rather know in advance whether they would return a parcel to sender without postage.

Does anyone know. All my googling seems to refer to just envelopes.

Estate agent or solicitor may have contact details & be able to send a message on your behalf of they've moved in the last 12 months or so? If the vendors didn't go too far they may be able to collect (had this a few times with birthday cards for previous owners kids - we had a contact number so text them to collect).

I'm not sure what would actually happen if returned to the post office - I assume they'd return to sender & get the sender to pay the return postage.

We had this issue.. we just held onto parcels, returned post with a return address (lots from the dvla..), phoned the school that was sending letters as well as returning so they knew the address was wrong. It was after we recieved their new iPhone they finally sorted it!

I'd contact the estate agent

Ask the estate agent to tell the previous occupant to come and collect it within the next week or two.

If that doesn't work google for the contact details for the supplier and phone or email them asking to collect the item.

If it's still not resolved, donate, keep, sell, recycle or bin the contents as you see fit.

The post office are unlikely to accept the parcel back without payment. If they did, no-one would need to pay for parcel delivery as we'd just all give them to the PO claiming that it was a return.

Contact the company and ask them what they'd like to do?

As suggested contact the estate agents and ask them to pass on the message.