LTDR - I'd like to take out a credit card with a company who are easy to deal with - recommendations please. Cashbacks/charity donations a bonus.
DH & I have had a credit card with the Co-op for years. Normally paid off in full every month. First few years it gave a donation to charity, but that's stopped now so we have no reason to be with them. Haven't got a bank account with them. The card account is in DH's name but on the same account I have a card with a different number and with my name on it. I deal with our finances but they refuse to speak to me because - quote - "You may have got divorced". Great. But the final straw was that a few days ago we found out our card got hacked mid-November. Around £3000 has been taken through online purchases with Next Directory - £1500 of them in three transactions on one day! I only found out when they wrote saying that our credit limit had been reached. I looked online (I have to log in as DH) and saw the fraud - rang the number on the back of my card but they refused to speak to me because I'm not DH! To make matters worse, today we've had a letter saying that they have upped our credit limit from £3400 to £4400! They have sent DH a new card but not me, yet, and told DH they'd refund us but haven't so far, so he can't use the new card, which is a bit daft. I can't take out a card in my own name because I don't earn that much. TFR.