Like a terrace, flat etc?
Our tennant called last night to say there was water coming into the kitchen, and she noticed "when the tiles fell off the bathroom behind the toilet it is damp there". From what she says I think it is a roof problem, apparently the tiles up teh wall behind the toilet are loose and she says they have water marks on tehm. If it is a roof problem then it is a 4 share for the costs. Thing is I need a letter I can write advising them, also do I need to get quotes before hand. What if one of them doesn't pay.
Am also furious at tennant, as the tiles behind the toilet fell off a couple of weeks ago! She didn't tell us at the time