yes barclays made numerouse mistakes on my account
had my money removed for NO reason... and other peoples cheques paid into my account (THEIR error) twice...
then after i stopped using the account a 'bank error' (and that is even waht the COMPUTER called it) took £500 out of my account...
so i was over drawn... but they were soooo kind
the decided that as i have NEVER been withdrawn before that as a good will gesture they would refund the charge they charged me for THEIR mistake .... how kind of them.... NOT
then i decided i wanted to permantly close the account as i was so fed up.... but i wasnt even allowed to close it because the account was over drawn...
4 visits to the bank later, and they STILL hadnt managed to close my account, (the last 3 isits it should ahve been possible) so i refused to go in after that....
i did it all over the phone DEMANDING to speak to someone higher and higher and higher etc.... told them i would NEVER set foot in barclays again and that my account would be closed and it would be closed right NOW.... eventually it was
(i also got abput £50 back for my time and petrol going to and from the bank sorting THEIR error)
so yes banks do make mistakes and IMO barclays more than most