Student DS gets Collections Co letter - Landlord didn't pay bills

[pioneergirl]

DS moved into a shared student house Sep 20. Rent inclusive of bills and managed by a local lettings agency. Yesterday DS discovered the landlord hasn’t paid the energy bill since Sep 20. DS received a letter from a collections company demanding settlement of the energy bill. Apparently someone (we don’t know who) put the energy bill in DS name. DS says when he found some emailed bills from Octopus energy in his spam folder but assumed it was a scam. DS spoke to collections company, Octopus energy and the agent and thinks this can be put right - mainly because his contract states landlord is responsible for bills. DS is worried about impact on his credit file. Will it go on his credit file? And if so, what can he do about it? It would be interesting to know who on earth put his name on the bill in the first place. Is it even legal to put a bill in a person's name without their knowledge?

It should not go on his credit file, if it does you should be able to get Octopus to correct it as he was never liable.
Sounds like fraud putting the bill in his name.

Make sure DS has and retains a copy of his tenancy agreement.
See this link for reassurance;
www.citizensadvice.org.uk/consumer/energy/energy-supply/problems-with-your-energy-bill/find-out-if-youre-responsible-for-paying-an-energy-bill/

Thank you. Advice and info much appreciated.