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Anyone on Virgin Media 'bigger bundle'? How much are you paying?

5 replies

TurquoiseKiss · 10/03/2021 09:15

We are just out of contract and the monthly bill for Maxit TV, M100 Fibre Broadband, and line rental + talk weekends has increased from £60 to £78.

Anyone haggled for a new price from Virgin recently for the same package?

We don't use the land line at all - don't even have a home phone plugged in - but my understanding is dropping that part makes zero difference to the cost anyway.

On their website at the moment the same package deal for new customers is £49/month. I do know if you leave completely you can't re-join as a "new" customer for 3 months. Could go without the Virgin TV channels for that long, but not the wifi 🙄

TIA!

OP posts:
RockaLock · 10/03/2021 09:18

We've just come to the end of our contract with Virgin - definitely haggle for a better deal!

The first people you speak to generally say sorry, that's the price, take it or leave it.

We had to say we were going to leave, and asked to be put through to their retention team. They are able to more or less match the "new customer" offers, and so we got a good deal from them.

And yes, bizarrely, it's cheaper to have everything bundled in together - dropping the landline would have made it more expensive overall Confused

Putdownthecake · 10/03/2021 18:47

Not really sure the names, but we have no house phone either but have the landlines, m100, bigger bundle tv channels plus kids for 39 a month. Was told we could have m200 for 42. I rang up to cancel as my original contract had ended. You do have to go all the way through as you're first put through to retention and they offered £3 off which would have made it 76.99... Next person was 39.

daryldixonsdreamgirl · 10/03/2021 19:41

I pay £42 for the bigger bundle TV with 200mbs (megabytes? Idk) fibre broadband.

BarbaraofSeville · 11/03/2021 07:19

We don't have TV with them, only fibre broadband, but when we got to the end of the introductory deal and it was going to go from £25 to £49 pm or similar, I phoned them and asked if they had any deals to stay with them.

Straight away I was offered £28 for another 18 months and it was all dealt with in one easy 10 minute phone call with no hard sell, going through the cancellation process or aggressive haggling.

My tip would be to consider what TV and broadband you actually want and have a look on a comparison sites to what it would cost elsewhere so you have a figure in your mind about how much it could cost you if you went through the hassle of switching to Sky or whoever - if you're with Virgin, you could probably go for a Sky package or get your broadband from anywhere and pick a selection from Netflix, Apple TV, Now TV, Disney plus etc, depending on your viewing preferences.

Then call Virgin, select the 'thinking of leaving' option and ask what offers they have for you to stay. If you want the easy route and avoid the hassle of arranging a new service, you're probably happy for them to offer any sort of discount to bring it back down to near what you'd pay elsewhere, but not necessarily match it.

HighlandCowbag · 11/03/2021 07:22

I've just upgraded from wifi only to full tv package and 600mbp or whatever it is, for £99 a month. The actual price as an existing customer was £149.

Just phone and ask, shy kids get nowt.

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