We used the eat out to help out scheme tonight at a local Indian restaurant. 10 altogether, 6 adults and 4 kids (we’re all in a family bubble)
We’ve used it a few times and it’s always been simple. We get the bill at the restaurant has just taken 50% off.
Tonight I got the bill and before discount the bill was £185. No service charge or alcohol.
So I thought we would get charged £92.50.
But the discount applied was £60 because they said that kids don’t count. Then when I questioned it they said some adult meals wouldn’t have come to £20 in order to get the full discount and the kids would have had a smaller discount so they were being generous.
I’ve looked at the rules on gov.uk and it clearly states all diners Including children get the discount, and also when it’s multiple diners on a single bill there’s no need to add meals separately, 50% off can just be applied capped at £10 per head. So am I definitely right in thinking we should have got the bill halved to £92.50?
If so can I go back and complain?
Thanks if you understand and got through this, but I can’t help but feel I’ve been overcharged by over £30!