We first complained to the FSA about our missold endowment policies just over 2 years ago. We had an adjudication made, 2 years ago in October, but decided to appeal. Our complaint is now supposed to be being reviewed, and the Review Team is supposed to be gathering all the information from the original adjudicator before making a final decision.
Has anyone else had to wait this long for the process to be completed? We keep getting letters saying that they're snowed under with complaints that need reviewing, but at the back of my mind, I'm wondering whether they've lost some of the information that we sent them, and just hoping that we'll lose interest or something!
Thanks for any help given.
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Endowment complaints to the FSA; how long does it take for a decision?
3 replies
petunia · 26/09/2007 11:48
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