Im interested to hear of victims who have been scammed into sending money from their Online Banking. Usually the fraudsters impersonate Amazon, BT, your bank, Microsoft, HMRC.
From research, customers have been utterly tricked into thinking they will be arrested /receive a refund /involved an internal investigation if they don't cooperate. Sometimes, they trick customers into moving their money to a 'safe account'. Customers tend to lose thousands.
Id like to know,
-What made you realise it was a scam?
-What could your bank have done to stop this on your account ? Baring in mind some banks do stop these and customers have been coached what to say during a stopped payment.
- What was the fraudster like with you?
What should banks do to protect their customers more?
Thank you.