Help with council tax please

[Gettingropeburns]

Dd recently moved out into her own place, she has received her council tax bill but it’s way more than expected and makes no sense whatsoever

I don’t wanna give exact numbers here as Rio outing but happy to do
so by pm.

It’s more than double the undiscounted monthly amount based on the annual amount even though she is living alone.

Anybody around who knows how this stuff works?

Our Christmas miricale where do you get 5 months from?

5 months likely to be November, December, January, February and March as the bills run April to April

Unless she has additional needs or history she needs to grow up at just call them or go to the office. It's not hard, she's not doing anything wrong so she just needs to be an adult and get on with it.

P

Demented - she can’t just have 5 months though... it would take time to move in tell council tax, council tax to do the work and send tax bill

OP said her dd just moved in recently so maybe wont be much more than 5 months. Need more info really

Can you tell us what the amount should be and what she's been charged and how many installments? I don't see how that could be outing!

Ok update.

I spoke to council today in ‘hypotheticals’

They explained it’s worked out day by day for the total so it’s part of October and full months for nov to March but those months have different numbers of days in that explains the weird total.

The bill she got was expecting her to pay 5 months plus part of October in just 2 instalments which is too much for her to manage, but they said she can call them and arrange to pay by direct debit and that means she can spread the payments over 5 months which is much more manageable.

I’ve emailed her the info but I think she’s at work still so hopefully will answer when she gets home and let me know she got info ok.

No sen but she gets very anxious speaking to strangers especially about stressful stuff she don’t understand like this.

The idea of working out and writing down what she’s gonna say before she calls is a very good one and I will suggest that to her.

The lady at the council was very nice and took time to explain it all to me I was getting very confused she also said they’re quite used to dealing with youngsters paying council tax for the first time and are more than happy to take the time to explain it to them so they understand.

I’m hoping that means it’s sorted and dd will be ok from now on with this.

Thanks so much for all the replies and time people took to help with this, one poster kindly pm’d and was very patient with me as I’m not sure what I wrote her made much sense.

Love mn for this sorta thing people are so helpful

Glad you got it sorted & the explanation was forthcoming

5 & 1/2 months is a lot to pay in two instalments- so no wonder it seemed a large amount and certainly more manageable iver 5 monthly instalments

She is not very confident at dealing with stuff like this and thinks she don’t know what to say to them I don’t know what to tell her

As a young adult with her own home, calling people occasionally is unavoidable sometimes, so she really needs to be able to do this.

How old will she be before she stops getting her DM to do her household admin for her? 25, 30, 40, 50?

Ringing up herself to set up a direct debit to pay the total over the rest of the year will be a good start, although it might be possible to do this online anyway. I'm sure I did ours online when I switched from paying 10 monthly to paying in 12 equal monthly installments on the last day of the month - I don't see the benefit of the two free months and I thought I would make them wait as long as possible for their money.

So many services are now online, or you can converse by email therefore rarely the need to talk to anyone.

Possible with so much messaging etc younger people don’t like talking as they’ve never had to do it

Please encourage her to try and deal with stuff herself... my 39 yr old sister still asks me to do things for her.... and she's a bloody office manager and PA... I really do not know how!