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DP bank account has been hacked into and emptied!!

2 replies

miniandme · 17/08/2007 04:20

Dp got paid yesterday ,was at work all day then put fuel in the car on the way home to find he had no funds in the bank ??Came home checked online banking to find that his bank account has been emptied in one day and certainly not by himself,they have taken all his wages and his overdraft,basically have emptied every penny from his account.
We phoned the fraud people at the bank last night to report it and they have stopped his card and are investigating the details.
But what do we do in the meantimehe has no money at all,is monthly paid and has literally not a penny for the rest of the month,all his bills still to come off but no money to cover them.
Any advice would be truely welcome as would anyone havnig been in a similiar situation who could maybe tell us how long it takes the bank roughly to sort this kind of thing out? have been told it will most likely all go back but dont know when or how long it will all take.We were going out this payday to buy our new pram for our awaiting twins too so feeling rather sh**y about it all.
Anyone?????

OP posts:
popsycal · 17/08/2007 06:16

Oh shit.

Ring your bank asap. Maybe they would gve you an overdraft extension in this cricumstance.

I am sooo careful with receipts etc. Yet this has happened to me twice. Not totally emptied but once over a grand was spent in France when I was in the UK. The bank phoned me immediately after it happened. The payment was restored immediately to my account. The second time, someone used my card details on the phone to buy 2 grands worth of carpets followed immediately buy another phone purchase of a grands worth of PCs. No funds to cover that and the bank rang me immediately again. They have been brilliant like this.

The third time was on my wedding day. I had been paying for loads of stuff in the previous few days - floors, dresses, suits, etc - so when I went to pay a £500 restaurant bill, the payment was refused. Luckily we had another card with us. When I reached home, half an hour later, the bank rang and explained that there had been 'unusual activity' on our card so a payment had been refused.

ANyway. Ring the bank. It feels horrible though, doesn't it?

popsycal · 17/08/2007 06:18

Er I did not pay for floors the days before my wedding......flowers!

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