Really hoping there is someone on here with knowledge of the above depts, please.
Since 2009 my partner has claimed for us both under Pension Credit Guarantee Credit. He is pensionable age but I am not.
Last month we sold our house and moved into a 'Park Home' on a residential site. Through conversations with AgeUK we were told that as part of my partner's benefit, he would be able to claim for the ground rent/pitch fee for our new home (the home is paid for but there is a fee to be paid monthly for the land).
Since then we have had no luck finding out what to do. The Pension service advised us to visit our local council - they, in turn, said it was nothing to do with them and sent us to the jobcentre. Job centre advised that we should apply for universal credit, though we may then end up with less money than we have now (?)
Went back to pension service and was then advised to write to them giving them details of the rent / pitch fee and they would sort it. That was 3 weeks ago. We rang today and were told that we didn't qualify for it because the lease is ongoing and not for a 'set period of time'.
Bit worried about applying for UC if it is going to mean we are worse off.
We only moved as we were assured the ground rent would be paid.
Any help or advice welcome.
Thank you