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DEBT PURCHASING COMPANY VS DEBT COLLECTORS

6 replies

Sarajandb · 23/09/2019 12:05

Ive treid to find some legal term on google but having no luck. Bascially i need to know if i have to pay a debt company its literally like £52.00 (lol) but an inusrnace company i used a couple of years ago cancelled my insurance as my bank changed our sort code and made the error of not intergrating all DD's anyway one boucned and they automatically cnacelled. I called paid the outstanding and the set back up a new policy which ran for 12 months all paid no prob. Then they started chasing me for a cancellation fee of the 1st policy spoke to someone told me not to worry about it then i got a letter from a debt purchasing company told them the story didn't hear from them again ... the debt purchasing company have now passed it to a normal debt collector... I refuse to pay.. I don't owe them nothing and it wasn't even my mistake. They opened a new account and that was it. I didn't cancel they did.
From what i understand i don't legally have to pay a debt purchasing company does anybody know the facts i can throw at them. This company haven't even wrote to me or called me simply emailed me which is very strange.
Can anyone help on where i stand its such a small amount but its besides the point i'm sick of been hounded by email from these people.

OP posts:
Sarajandb · 23/09/2019 12:06

and before any party pooper comes on i'm aware there's a few mistakes above...

OP posts:
HouseOfGoldandBones · 26/09/2019 13:07

If the debt has been bought, then (presuming the Insurance Co have covered it in their T&C's) then the debt is owned by them, and you owe it to them.

However, if you don't feel you owe the money, I would send an email to the new Company, advising that you dispute the debt.

To be honest, for £52, they will probably just write the debt off, but I would check your credit file to see if they have recorded it as a default. If they have, you have to weigh up whether the fight is worth it, or whether you just want to pay the £52, and then it will fall off your credit file eventually.

You could also ask for the credit reference agency to record a note on your credit file stating that the debt is disputed.

lucieinthesky · 26/09/2019 15:06

Sounds like your bank was at fault here (rather than the insurance company) for not transferring all your direct debits over properly. It's unfortunate but for £52 it's definitely not worth the damage a default or CCJ could do to your credit file (if the damage hasn't been done already).

I'd pay it ASAP and keep a closer eye on things next time.

PTW1234 · 29/09/2019 08:56

It’s a massive myth that you don’t have to pay a debt purchasing company. So there are no facts to through at them.

If you don’t believe you owe the money, then you need to tell the debt purchasing company this and ask for the account to be disputed.

They then have to follow a formal dispute process.

At £52 (considering they paid much less) they might just write it off anyway, however it may still show on your credit file as partially settled.

Lunchgate · 29/09/2019 09:06

There’s a letter you can send if you don’t think you owe the debt - you could try this? Good luck
www.nationaldebtline.org/EW/sampleletters/Pages/Complaining-to-debt-collection-agencies-that-you-do-not-owe-the-debt-%28sole-name%29.aspx

BilboBercow · 29/09/2019 09:25

Raise an official complaint with the insurance company as they're the only ones who can recall the debt. If you don't get a written response you think is fair take it to FOS.

If they say you do actually owe it you may need to pay it though.

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