So a salesman came around to sell virgin media to everyone on my street and being fed up of sky’s extortionate prices my mother agreed to have it installed today. When I got home from work, she told me they said they would sort it out with sky and we didn’t need to let them know. I thought this didn’t sound right and told my mother but you can’t tell her anything so she insisted she was right (as usual 🙄). Today when it got installed, the virgin media man said no we have to cancel sky ourselves much to my mother’s surprise. So when I called to cancel the sky man said we could only cancel no sooner than one month before the end of our contract March 2020. She would have to pay the two - virgin and sky till then. She said to the sky man she isn’t going to pay a penny to sky (even though it’s not sky’s fault) and he said they will send debt collectors out etc.
She’s now mad at me because I never wanted virgin and seeing what it’s like today I think it’s pure crap! But I’ve explained to her she has three options:
- she pays the two together until she can cancel sky.
- she doesn’t pay sky full stop and has the debt collectors out to take our stuff.
- she cancels virgin (14 day cancellation period) and tries to bargain with sky.
Oh she didn’t like the last one (my fault again).
So we are in a catch 22. I’m not willing to have my stuff that I’ve paid for taken by debt collectors because I can’t prove I bought it (who keeps receipts?!) but she’s not going to pay both.
No common sense at all. She’s not old either to be fooled into all this. Nothing I say is right even if I’m right and can bring it up online to show her it’s true. It’s still WRONG.