Meet the Other Phone. Flexible and made to last.

Meet the Other Phone.
Flexible and made to last.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

Anyone claimed PPI and been a former employee of the lender?

7 replies

MrsMoastyToasty · 04/07/2019 17:46

I'm thinking about making a PPI claim before the deadline.
Has anyone done it AND been a former employee of the lender? Were you successful?
FYI I worked for one of the "big four" in the 80's and early 90's in high street banking. As far as I can remember we were told by our immediate management that we had to have it, especially when considering joint borrowing with a non staff member spouse.
Any successes?

OP posts:
MrsMoastyToasty · 04/07/2019 19:48

Bumping unashamedly for the evening crowd.

OP posts:
Longdistance · 04/07/2019 19:58

I wouldn’t worry about being a former employer, just put in your claim. Don’t get another PPI company involved, just explain in your letter what happened ie your manager said you had to have it.

kamelo · 05/07/2019 03:46

Being a former employee in itself shouldn't be a barrier however depending on why you are complaining you were mis-sold PPI it could influence their decision if they start asking about your employment at that time.
Put in an SAR to the lender, see what documentation they have. Collate it with what documentation you have, if you can prove you have paid PPI and feel it was mis-sold then put in a complaint explaining why you think that and see what happens.

MrsMigginsLovelyBaps · 07/07/2019 16:29

I too worked for one of the Big Four, and I've just put in a claim - I remember distinctly cancelling my Mortgage Repayment Protection once I discovered I didn't actually need it (plenty of savings, death in service benefit, 12 month paid sick-leave, generous redundancy package - them were the days!)

To be honest, I wouldn't bother with a SAR - if you were told you had to have it as a condition of the loan, just say exactly that - imagine how many staff members would have been told that!

I had to say who my employer was at the time, but said I became aware I didn't need it for the reasons stated, and couldn't recall ever having agreed to the credit card PPI. I do have paperwork for the MRP, but all it says is something along the lines of "we discussed MRP and you agreed to go ahead", which is hardly a comprehensive description of the benefits and how they were relevant to my situation.

Also, depending on when you had the PPI, you might be due compensation just for having it (Plevin rules), so even if they reject your initial claim, you might have recourse under that.

You've nothing to lose at all - my Bank even told me which products I had PPI on, so I didn't have to go to much effort at all.

Good luck!

Yorkshiremum17 · 07/07/2019 16:33

Me, I worked for one of the big 4 in the 90's and was told by the sales manager that she hasn't got all her targets that month so I had to have ppi on my credit card, no discussion no nothing. Later found out what it was for and like pp didn't need it because of all benefits. I claimed it back a couple of years ago and received a substantial payment back.

Livelovebehappy · 07/07/2019 17:27

Yes! I went through a third party company and they found I had had three loans with Lloyds who I work for, and have worked for for 30 years. I hadn’t even remembered I had any loans with them. I wondered if my claim would be successful as of course they could have said I must have known of the risks as I was working for them at the time of the loan/ppi. It was successful and just got a rather large cheque through.

kamelo · 09/07/2019 02:57

@MrsMigginsLovelyBaps Mortgage PPI and credit card/loan PPI are two different animals.
MPPI is still sold today and can legitimately be a condition of a mortgage offer (No PPI, no mortgage offer) and no employer package for sickness/redundancy would cover 20+ years of payments. If this is your only evidence of mis-selling for mortgage PPI then it's unlikely your complaint would succeed hence the low uphold rate for mortgage PPI complaints.

Credit cards and loans different in that they are unsecured so PPI cannot be a condition of sale which is why there is a much higher success rate.

My reason for mentioning SAR is to see what evidence the bank holds to add to your own documentation. For any complaint to succeed their first has to be documented evidence that a financial product existed upon which PPI was paid. If you or the bank have nothing then it's game over.

Just having PPI does not entitle anyone to anything, you need to convince the banks it was mis-sold, hence why it's a complaint and not a claim you are making. Plevin is about unfair commision on PPI sales, even if your PPI compaint fails then there may be a case to pay back the commission if it is deemed unfairly high.

New posts on this thread. Refresh page