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Bank staff

9 replies

BlueMerchant · 26/04/2019 13:29

I received an unexpected extra sum of money attached to an inheritance.
I went into my bank today as usual and asked a member of staff to assist me as the machine wasn't working. While there I asked her for a statement. She looked a bit put out and wasn't very chatty. I am at the bank often and if I'm honest the staff aren't the friendliest.
On her return she was full of smiles, chatting about holidays, her family and my plans and asked if I had spoken to an advisor and offering me coffee. I was shocked.
Why would she suddenly treat me like this just because I had a bit of money in the bank? Am I missing something? What would she get out of it?
Sorry if I've missed something obvious.

OP posts:
BlueMerchant · 26/04/2019 13:31

It made me uneasy

OP posts:
dementedpixie · 26/04/2019 13:33

Did she not try to get you to invest your money or try to sell you anything?

BlueMerchant · 26/04/2019 13:45

I was waiting for her to start selling me something but no.
Normally I'm in my overdraft and get a condescending look when I use the counter.
Now I've started ruminating about it.....

OP posts:
TheQueef · 26/04/2019 13:48

She mistook you for a poor person. Poor people aren't worth selling to they're good for bank charges mind.

BrokenWing · 26/04/2019 13:53

I got a "friendly" call from the bank when my redundancy money (for 24 years service) was paid into my bank account. They know your banking history and if they see a large unusual deposit they want to sell you their services (savings accounts, ISA's, insurance, etc) call to see if you need any help/advice.

BlueMerchant · 26/04/2019 14:14

Yes,TheQueef they've had a fair amount off me over the years.
That'll be it BrokenWing but no hard sell as yet. At one point I thought she was keeping me talking while colleagues rang police Blush. Been on edge ever since.
( Can you tell I'm an over-thinker!)

OP posts:
Aroundtheworldandback · 26/04/2019 22:15

The fact she asked you if you had spoken to an adviser means she had mentally clocked your balance. Disgusting.

jemihap · 27/04/2019 15:25

I think you were imagining it, banks are far more interested in pushing debt on to debt junkies rather than attracting and keeping prudent savers these days.

GrasswillbeGreener · 28/04/2019 11:26

I agree it will have been related to "can we get an advisor to talk with you" about what you can do with the extra. Not necessarily a bad thing, but very irritating in contrast to being ignored.

Funny story from when we first moved to the UK (quite a while ago now - and of relevance, no visas involved and I already had UK citizenship). DH had a very good research fellowship, we had decent savings and I was going to get locum work just as soon as my GMC registration and other documents were processed by the agency. Having been surprised to discover 6 months earlier that we couldn't set up an account in advance of our move (when over for a conference), I'd done my homework so we had all the required documents / proof of address. We did rather need the bank account to get the fellowship paid into!

Anyway, the first bank we went into insisted that they could open an account for DH, but no my name could not be on it as a joint account. The next bank, we got around that, but they were being very difficult and suspicious. We finally got to the point of passing over the proof of DH's research fellowship. When they saw the amount, all of a sudden they were all over us, please come this way and have a chat with the manager etc etc. I was not very impressed!

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