DP works for a small family run business. He should be paid every Saturday into his bank. He's told that his boss' wife does this by bank transfer. Sometimes he gets paid by 12pm, sometimes it can be much later in the day/evening. On occasions there have been times he hasn't been paid until the Monday, with no warning, the explanation is normally that something was wrong with their online banking. DP is currently in hospital awaiting an operation, he hasn't been in since Wednesday. He's been checking his bank all day, and no wages. So messaged a colleague who told him that they were paid in cash today!! No call or message from his boss to tell him anything about this. He has tried to call and message his boss with no answer or reply. They are closed tomorrow if not I would of gone down there and asked for his money myself. It's likely that DP will not be out of hospital for a few days yet depending on when he actually has his op. He's complained to his boss about how irregular his pay is and is just told, his wife does it when she can and sometimes there are problems with their online banking! Is it not reasonable to expect to be paid at the same time every week? If there's a problem with the online banking then this should be explained ASAP to employees and the wife should get to the bank and not mess people around with their money? As I say it's a small family run business, there is no union or anything like that. So can anybody advise me on how he can deal with this officially please? Tia