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DWP data breach?

7 replies

Mairyhinge · 27/02/2019 18:48

Hi can anyone give me any advice about this?
I get ESA and have done for many years, I'm in the support group.
A few months ago they sent me a form to fill in to see if they owed me money and if I should be in the income related group.
As per the letter I ignored it as I knew due to husbands income I wouldn't qualify.
They wrote again and said again, if you don't think you qualify don't send the form back.
So I didn't.
Now they've sent a letter to my husband which says his name on the top and on the envelope but is all about me and my situation.
It's like they think I'm too stupid to do this myself so they write to him!
I'm furious as surely this breaches data protection?
Yes he knows I'm on ESA but that's not the point, the letter (& the situation) has nothing to do with my husband!

What should I do?

OP posts:
Mmmmbrekkie · 03/03/2019 06:03

Never heard of this.
Are you able to blank out personal detail and post?

Oldsu · 03/03/2019 13:34

Not sure if its a data breach actually in ALL cases of income based benefits if a claimant is part of a couple then its a joint claim even if household income doesn't allow IB benefits not an individual claim therefore in the DWPS eyes yes any claims or futures claims have everything to do with your husband because he is part of your household, as you hadn't bothered to contact the DWP to say you wouldn't be claiming IB benefits they are contacting the other person who would be named on any IB benefit claims to get clarification.

Inpainduetoworkincident · 03/03/2019 14:18

Information commissioner. You get contribution based ESA. It's nothing to do with your partner.

Mairyhinge · 15/03/2019 16:02

Thank you inpain - my thoughts exactly. This benefit has nothing to do with my husband at all. It's not dependent on income.
I will follow up on your advice.

OP posts:
Tomtontom · 15/03/2019 16:05

Have you called and asked why they have written to him? If your claim is CB, why do they have his details?

Suebnm · 15/03/2019 16:08

It's called duty of care. That is how they will get away with this in your case.
As you didn't reply DWP have duty of care to ensure you get the information so it doesn't cause problems for them later on.

Mairyhinge · 15/03/2019 20:31

Yes Tom I've rung them - they couldn't give a shit that I was cross about them writing to my husband.
The letter was set out like this...
To Mr H Windsor
Re:
Mrs M Windsor
2 Buckingham gardens
Palace road
London
(OBVIOUSLY not our name and address!)

So addressed to him but then completely about me and my situation.
It's ridiculous.
The duty of care thing is madness too. I honestly see it as
Dear Mr Windsor
Your wife won't answer our letters so we believe as the man of the house you should take charge and get her sorted out.

OP posts:
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