Trying to sort out new mortgage. Old deal came to and end , with Directline. They have quoted us £499 to set up a new deal. Bit of a cheek, seeing as we are existing customers. I appreciate all compnaies have a set up fee - one way that they make their money. But, £499 / £ 10 per hpour ( reasonable rate p/h) = 49 hours - it takes someone a whole week to set one up ?
Would they tell me to take a hike if I asked them to justify what it was for ?
Some compnaies are asking for £1500. I know they all take in one hand , take in another , but is it worth negotiating, or do I just have to shut up and swallow ?