So I was made redundant due to administration last year and so my contributions to my pension stopped. My pension was only 1 year and 7 months old. As far as I can tell it was a standard workplace pension, 3% contributions, taken pre-tax out of my pay so I think I should have been due a refund. However, I left it too long and the portal for the pension plan is now saying the plan is 2 years 5 months old. I only just activated this portal thing because I only just got a letter about it, had forgotten about the pension until now.
The whole plan only appears to be worth £1700 and my contributions appear to be around £800 (at least it says my employers contribution was £800 so mine must have been the same if it was matched?!)
Basically I've searched online and it says you can get a refund when you are a "qualifying member" for less than 2 years. If I stopped making contributions at 1 year 7 month was I no longer a "qualifying member" after that? Or is a refund only available if the plan is under 2 years old?
Asking on here as googling has not worked and I expect Aviva will have me on hold for hours only to wriggle out of refunding me if they can help it. Would rather only call them once I have some knowledge.
So anyone got any experience of this and can help?