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Worse off on universal credit

5 replies

Bubblegum89 · 10/06/2018 18:19

Our area recently started the process of switching people over to UC. We were currently on tax credits and were getting £17 a week (we are paying off an overpayment so our weekly payments are reduced) which worked out at £68 a month.

We switched over to UC and were told all the ins and outs of how payments are worked out. Last month there was a tax credit repayment mix up and we ended up only getting £9 for the month. We sorted it out for this month and I just went and checked my account and they have said that we are entitled to £40 this month.

Now, at the moment, my partner is earning £290 a week after tax/national insurance and last month I earned £444 as I was off with very bad viral tonsillitis for about a week. My calculations say that that all comes to £1604. However they have calculated we have earned £1941. I don’t know how this is possible because I had time off and my partner had had no overtime.

Anyway, £40 is obviously less than £68 which is what we were getting. I read something about how they’ve pledged that “nobody should be worse off after switching to UC than they were on previous benefits”. If that’s the case, then why are we worse off? How do I go about getting this rectified, if I even can?

OP posts:
Babyroobs · 10/06/2018 19:02

I don't know why they have calculated your income as that amount but obviously with UC the higher the earnings the lower the amount of UC.

Babyroobs · 10/06/2018 19:03

You would need to phone them and see why they think your earnings were higher than you say they were.

Sugarhunnyicedtea · 10/06/2018 19:33

Was it a 5 week month?

Eatsleepworkrepeat · 10/06/2018 19:39

I thought no one switched over yet, and if your claim continued you'd be guaranteed the higher amount for a certain period of time? Also they calculate it on gross income not net so is that the difference in your calculations?

Babyroobs · 10/06/2018 20:12

It is calculated on net income - well that is the amount they take off your UC entitlement.

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