Asking for a friend. She is a lone parent of two children age 11 and 8 years. She is self employed and earns approximately £12,000. No other income except child allowance.
Currently she received £60/ wk in benefits. I felt sure this seemed too low and on using the benefit calculator it said she should receive more.
However when my friend phoned the tax credit helpline, they said the amount she is receiving is correct as different calculations are used when one is self employed.
Does anyone know if that is true?