Barclays haven't sent me my statements, what is the next step?

[jofeb04]

That's it really! It's well over 40days, an still waiting!

Thanks

Me too, I think we need to report them to the information commissioner or something, will look it up and post tomorrow if I can.

Thanks WWW

Oh i've started a thread about the halifax. They've not replied either. Did you send them £10 cheque? It said on the which site that u're meant to to get the info but i didn't

I think the next step is to threaten small claims court.

Barclays returned my £10 cheque, and were quite forthcoming with my statements. Give them a call to make sure they got it, then send them a sterner letter, mentioning Small Claims Court

I'm on the phone now to barclays, on hold

Just to let you know that an official complaint has come off from my phone call, so hoping things will move much quicker now lol

That's good. They're probably being inundated with requests at the moment!

They did come good for me - I didn't get the interest I requested, but they did refund all charges they took for last 6 years with no hassle at all. Good luck with it