Work Christmas party on Friday for which we paid a deposit when we booked. When paying the bill at the end of the night I was asked to cover the bill on my company credit card and was simply shown the total on the credit card machine. Didn’t query it at the time (a few too many drinks) but later queried Whether our deposit had been taken off the final bill. The restaurant says it had but when I asked for a copy of the itemised receipt they said they couldn’t produce one, as once that Day has been and gone they no longer have a record.
I would have thought that most modern EPOS systems track everything for tax and stock purchases. Could anyone advise whether this is generally the case or whether it’s plausible that what the restaurant says is indeed the case? It may be that our bill was correct but the fact that the restaurant can’t produce an itemised receipt makes me want to query it further. Thanks