Hi, hoping someone can help with some answers until I can get to the bank on Monday.
So, to keep this as brief as possible I racked up some debts years ago and enlisted a debt management company to freeze interest and start paying back.
Finally got down to one debt earlier this year which was an old bank loan that had at some point changed hands to a debt collector over the years.
I've been dealing directly with the debt collector as it was the final debt and relatively small (1200 ish). All good, end in sight etc.
Now I'm told that the bank have taken back the debt. I failed the phone security check as it's been so long and so many addresses since I held the account.
Debt is now showing as a negative on my credit report.
Why have they done this and are they going to start putting interest back on? I've had no letter from them at all.