Hello all
I got a tax credits over payment. They did not put down the correct amount that I told them over the phone when making the declaration.
So I want to dispute/appeal it.
I have requested a copy of the call that proves I gave them the correct information.
Howver, I have read there is only a 30 day time limit to submit a mandatory reconsideration and it will take longer to get my evidence of the phone call.
So I am wondering what people would advice me to do?
Also I dont understand what I need to do? either
a) mandatory reconsideration?
b) dispute
Whats the difference?
www.gov.uk/tax-credits-appeals-complaints/dispute-tax-credits-overpayment
Also reading on here it says:
"ask for a ‘mandatory reconsideration’."
"You need to do this within 30 days of getting your award notice."
www.gov.uk/tax-credits-appeals-complaints/disagree-with-a-tax-credits-decision
But does that mean if you a "Dispute a tax credits overpayment" and it fails you have then 30 days to ask for a ‘mandatory reconsideration of getting your award notice.’. But if you get your award notice and you dispute it, I would imagine it would take upto or longer than 30 days, meaning that you have no time left to make a ‘mandatory reconsideration’."?
Can you not just make a ‘mandatory reconsideration’. rather than making a dispute? which is better? which in this situation would be better?
Thanks in advance!