We live on a trainee postal workers route and they have had an influx of new recruits over the last year, needless to say the delivery reliability has been abysmal!
Last years new recruits delivered my tax credits reminder form to another house in the village which was vacant. Didn't find out until new owners moved in by which time, rushed off the tax credits and filed it, two days late. Explained to HMRC, who were very forgiving. Turns out I was owed money! Over £1000.....to which their response was 'you filed late, so we aren't paying out'...in essence anyway.
I haven't been receiving payments due to a previous overpayment, so didn't argue.
However, the have sent me a request for payment of over £800 to payback the overpayment. Evidently not seeing them with holding the money I was entitled to as a payment, essentially writing the amount I was owed off completely as if it didn't exist.
In a way being fined over £1000 for a late return but then being fined £800 for not having enough money in my tax credit account to reconcile the overpayment because they did not honour the amount I was owed.
How to play it??? I am all for not arguing with HMRC over things (particularly after the cock up with the tax codes years ago and refusing to write it off as their error), do i just set up a payment plan?- this has all happened quite conveniently when my OH's work has gone through an unexpected dry spell, always pours eh!
any advice would be fab!