Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

P.P.I.

6 replies

user1496328154 · 01/06/2017 16:00

Hi - I am wondering about claiming P.P.I. which should be straightforward apart from since I had the loans etc I wish to claim from the banks have gone into administration, I have since married so different surname and address and no paperwork. I am going back to mid 1990's. I had a mortgage with Alliance and Leicester and loan with Northern Rock. (Possibly others!) I have looked at the 'MSE' links and 'which' etc but they all seem a bit of a non starter with my change of details etc. I have looked at this many times over the last few months, weary of going to a company though I'm constantly getting calls from them. Any advise? Thanks in advance.

OP posts:
UrethaFranklin · 01/06/2017 18:49

I can't see why changing your name would make a difference, just tell the companies what your name and address were when you had the loans etc with them.

If you have no paperwork/account numbers whatsoever though you may struggle as I doubt many lenders would still have records going back 20 odd years.

user1496328154 · 03/06/2017 08:38

Thank you for your reply, appreciated.

OP posts:
aheffalump · 03/06/2017 08:56

Just phone the ombudsman, they'll do it for you.

LuxuryWoman2017 · 04/06/2017 12:55

Ombudsman will expect you to do it. Research via Google and mse will tell you what companies took over which. Claim firms can only work on info you give them. There's nothe much you won't find out on MSE but you may need advanced searches. Your name changes and addresses won't hinder things as long as you remember previous details but you are right in that there may not longer be records held.

user1496328154 · 04/06/2017 14:34

Thanks everyone for your advice. Pretty annoying when you keep records for years and years and then you eventually out them! Not to worry, maybe this is just one band wagon I'll not be jumping on! Pretty trivial in the scheme of things!! Thank you again everyone who has taken the time to reply.

OP posts:
LuxuryWoman2017 · 04/06/2017 18:50

Not trivial, I've had over 20k back!
A little research and a couple of forms to fill may reap you dividends. Nothing to lose hey? Good luck.

New posts on this thread. Refresh page