I hope this is the right forum, if not please move it to the right one (keep searching but taking too long).
I'm in a right state at the mo, I have learning difficulties and I ordered a book on Feb 17th through Amazon which took a long time to come. It went past he date and i contacted the seller twice but got no reply, so I said I was contacting Amazon UK.
I then got an email saying the item was out of stock and i would be getting a refund back. I got a box pop up asking how feedback was, so I told the truth and said book didn't turn up and still waiting. I stupidly put avoid (which I regret now).
Book turned up this morning with a Post Office claims form, and a sperate envelope containing a letter from the sellers who I ordered this book through.
The letter is unacceptable. It's full of threats about the feedback which I had left. I have since re-wrote the feedback in a more positive manner, seeing as the book turned up eventually.
Some of the content of this letter includes things like:
legal action against me, and how they will make every effort to embarrass me to the Salisbury press and nationality. I am sorry for the feedback which I left, which I have changed (but eventually removed as it wouldn't let me post anything again), but I am not very happy with all these threats etc.
It also goes on to say that he/she is unlikely to make a claim against Royal mail because I hadn't given my family name on the form, however is is surprising what one can find out about people on the internet....
This letter is worrying because I have mental health issues and learning difficulties and these threats have really upset me, so this person basically is going to trawl the internet to ruin me.
I have messaged the seller to say the feedback is gone, but this has kind of put me off buying from them in the future no matter how good they are.
This is also a worrying issue, as children and people with special needs buy off of amazon, and to receive this sort of nasty little letter would be most upsetting.
Can you please advise me on this matter please?
Perhaps I shouldn't have said anything, but never mind