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my Housing Association is (in my opinion) being c*cksuckers.

17 replies

Tortington · 21/02/2007 13:17

as you know i live in HA property and i also work for a HA. i am not unknowledgeable in this area. i recently had my husband assign the tenancy to me as it was in his name - and i want it in mine

due to a difference in teh time that we get paid ( my husband and i) at one point it looked like we had quite high arrears - we pay monthly. i'm not surprised the H/O was having a meltdown.

Instead of phoning me - sending me a letter - i get a NOSP ( notice seeking possession) On the very day i get paid and the standing order went to them for my rent as it is set up to do.

so i write a letter telling them i get paid on teh 15th and i am very dissapointed that they havent contacted me before - maybe a phone call.

i said i had arranged an Overpayment of £60.56 per month standing order to address outstanding amount and added that by doing it this way they wouldnt have to pursue mr custy for his rent arrears ( they wern't mine!)

he returns my letter in bullshit cocksucker manner

"
it was not a tenancy agreement that you signed on 22 January but a deed of assignment. This had the effect of putting in your name the existing tenancy of Mr Custy, together with all the rights and responsibilities that he then enjoyed, including responsibility for any arrears outstanding at that time. It did not create a new tenancy.? - i never suggested it did.

teh crux the crux i am not legally responsible - yes i will pay - but legally i am not responsible and HE is writing to tenants in the name of the landlord spouting BULLSHIT.

today i am replying

' On investigating this matter further I find that section 17 of the Landlord & Tenant Covenant act 1995 refers to assigned tenancies as:

?not legally liable to meet the contractual terms of the original tenants agreement with the landlord where the liability arose before the assignment.?

now imagine this. I was on my own after kicking out dh for being major twat. I sign my ASSIGNED tenancy on the 22nd January get a letter 2 weeks later saying they are seeking posession.

when in fct the arrears are those acrued and not paid by MR Custy.

PAYMENT isn't the issue -i'm paying it.

its the bullshit, the spouting of bullshit under the name of a LAndlord. the frightening prospect that the housing officer has fuck all knowledge and is making it all up.

coupled with the fact that the only contact i have had since i signed my Assigned tenancy has been of a threatening nature.

no customer service. esp in light of all the financial inclusion stuff HAs ( should) take into consideration, good practice laid down by the chartered institute of housing - and if nothing else good customer service that the audit commission wants to see.

i'm not asking for advice. I'm just livid - they are fucking with the wrong person and i am gonna fuck them over big time. FUCKERS.
ty

OP posts:
LoveMyGirls · 21/02/2007 13:22

Very impressive custy! Not suprised you are hacked off.

You have done a good deed for today though and reminded me i need to phone my HA about the damp.

also any ideas on this for me please?

edam · 21/02/2007 13:22

More power to your elbow, Custy.

Tortington · 21/02/2007 13:43

thanks!

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Tortington · 21/02/2007 15:26

and then i wrote this to the cocksucking bastards.

Dear Ms (wanky housing officers) manager,
Re: my address
Thank you for the letter of 19th February in which Mr wanky housing officer states:

?it was not a tenancy agreement that you signed on 22 January but a deed of assignment. This had the effect of putting in your name the existing tenancy of Mr custy, together with all the rights and responsibilities that he then enjoyed, including responsibility for any arrears outstanding at that time. It did not create a new tenancy.? I never suggested it did.

On investigating this matter further I find that section 17 of the Landlord & Tenant Covenant act 1995 refers to assigned tenancies as:

?not legally liable to meet the contractual terms of the original tenants agreement with the landlord where the liability arose before the assignment.?

As from 22 January my rent statement dated 14/02/2007 states that as from 22 January the rent was £xx in arrears. Arrears that the Landlord & Tenant Covenant act 1995 states I am not liable for.

I would further suggest to you that I do not enjoy all the rights that a new tenancy would afford.

In this light then one may see the ?preamble? of your letter dated 7th February stating that I was in arrears, as something of which you were mistaken, considering I had been in possession of the assigned tenancy a little over 2 weeks at that point. Further more I think its shocking that wanky HA writes to tenants purporting fiction as fact. The only contact has been to threaten my assigned tenancy since I signed it one month ago.

To say this is poor customer relations is an understatement. I am not in arrears, but if I were - considering the good practice laid down by the Chartered Institute for Housing , I would have expected better customer relations in the least.

Should I not work for a Housing Association, as a person who has recently found her circumstances changed, I may feel very threatened and frightened. As it happens, I am angry that a landlord would take its responsibilities to the tenant so lightly and so insist that you take this as the first step in a formal complaint.

I would therefore suggest that I be given a separate rent account from Mr Custy. If I decide to opt out of social housing, the arrears (which are not mine) could be seriously detrimental to my chances. Please let me know in writing your response . I will need you to provide me with a reference to give the bank to ensure that my payments go to the right account.

Yours Faithfully

angry custy

cocksuckers

its in the postbox

OP posts:
edam · 21/02/2007 16:01

Love the letter, Custy, am imagining their faces when they read it!

Tortington · 21/02/2007 16:09

ta edam - i didn't actually refer to them as 'wanky' housing officer

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nightowl · 21/02/2007 16:33

arent arrears fun? i get a letter every month saying i owe arrears when they know damn well i pay my rent monthly. "you owe four weeks". no shit sherlock. the direct debit is on its way.

edam · 21/02/2007 16:40

(I guessed that bit!)

edam · 21/02/2007 16:41

Have I missed something, btw? You threw Mr Custy out?

Tortington · 21/02/2007 16:57

no. i just wanted tenancy in my name - however if i had - and had no knowledge i would be feeling pretty petrified about my house being reposessed and court action.

becuae they are cocksuckers.

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Tortington · 21/02/2007 16:59

true nightowl - my point exactly. and if you rang you would et " oh ignore it its standard" and if you ignored it and then something like a pay date changes by two weeks ( as per my situation) then they say " we contacted you on the xxxx and had no reply.

cos tey are cocksuckers

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superloopy · 21/02/2007 17:02

Brilliant use of the word cocksuckers!!

Tortington · 21/02/2007 17:03

thankyou i find english is my forte.

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Ladymuck · 21/02/2007 17:05

They definitely sent a letter to the wrong woman on the wrong topic. Go Custy!

Tortington · 21/02/2007 17:07

i know! how stupid are they har haa haa haa ty ladymuck.

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nightowl · 21/02/2007 17:24

i especially like this one.... them: "oh its system generated, we have no control over it, ignore it." unless you dont ring up that is. a month later...them: "well why didnt you call us?" me: erm... because its "system generated and i should ignore it"...them: "but you should have rung us".

Tortington · 21/02/2007 17:55

indeed nightowl - cocks.

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