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HMRC real or fake email address

19 replies

chelsbells · 25/11/2016 12:42

Had an email claiming to be from HMRC, done a quick google search but can't find if it's genuine. It's claiming they've attempted to get in touch on 3 dates and I'm due a refund of over £200. It's got a form attached that you fill in and submit but you need to include all card and bank details, hence my apprehension. The email address is [email protected] - anyone know if it's genuine?

I will phone them directly when I get chance later but just wanted a heads up!

OP posts:
itsnotfair10 · 25/11/2016 12:43

Think this is dodgy.

I had a similar text the other day and I emailed it to phishing@hmrc and they confirmed they would never contact via email or text to inform of a refund.

Brontebiscuits · 25/11/2016 12:44

totally dodgy. don't reply!

Tigerstar123 · 25/11/2016 12:45

Hmrc confirm they would never email you.
I got one the other day. Forwarded it to the phising address and got a response to confirm was a scam.

MistressMerryWeather · 25/11/2016 12:45

Fake.

I got one saying the same thing and have never given my e-mail to HMRC.

chelsbells · 25/11/2016 12:48

Thank you everyone! Will forward to the phishing address then

OP posts:
EleanorRigby123 · 25/11/2016 12:50

Fake - though very interesting they are able to use @gsi.gov.uk suffixes. HMRC NEVER do this.

cozietoesie · 25/11/2016 12:56

PS - have a look at the real detail of the email header. I'll lay a substantial wager that the detailed header isn't a 'gov' address.

It's a phish.

LIZS · 25/11/2016 12:56

Hmrc never email.

Boogers · 25/11/2016 13:16

Why do you even need to ask this? You're a clever person.

If someone asks for your bank details in an email just say no.

Say you'll contact them using the number on the Government website.

PhewGladThatsOver · 25/11/2016 13:35

If on other occasions you are unsure about a website then you can use Nortons free website checker. I'm not sure if it's completely foolproof but I use it as part of my double checks.

Boogers · 25/11/2016 14:06

chelsbells

I've had an email saying that because I replied to your post you're entitled to a cash amount. If you could send me your bank details - sort code, account number, account holder - then I will be pleased to transfer the sum of £12,3657 from my account to your account.

Does it make sense now?

cozietoesie · 25/11/2016 14:36

Actually, the sort code, account number etc are neither here nor there - but the card details? Smile

BusterGonad · 25/11/2016 14:38

Dodgy as fuck, I had one too and a bill for iTunes which I don't even have!!!

Yamadori · 25/11/2016 14:45

HMRC will never contact you by email about a refund. They always write a letter.

senua · 25/11/2016 14:45

Don't give out personal details.
Don't click on attachments.
HMRC always write, they don't email.

I had a similar thing the other day. "HMRC" left a voicemail telling me that they were taking me to Court. The message said to "press button 1" to be put through to my case officer.
If I had pressed button 1 then would there be any consequence? (other than being put through to some dodgy blighter) I quite often get message saying "press button 1 to be removed from our mailing list". Is this a scam somehow?

cozietoesie · 26/11/2016 12:49

This is 2013 guidance - and from the US - but I think it's still good. Smile

Pressing “2″ may work, but more than likely it does nothing more than end the call; and you’ll probably continue receiving calls. In some cases, it may actually put you on additional scam-bait lists, because the caller at least knows that it reached an active line owned by someone willing to pick up when an unfamiliar number calls.

Some exasperated readers have told us they pressed “1″ because they knew they could at least then yell at a real person. Problem is, the simple act of pressing that “1″ puts you on a so-called “hot” list of consumers. This list will be sold and resold and resold and you will now continue to get calls from additional scammers.

ElizaSchuyler · 26/11/2016 12:53

If HMRC do email you it's only ever to tell you to log into your Government Gateway account to read any notifications. This generally only applies to businesses & self employed.

Normal PAYE/tax codes stuff is always done through the post.

Ta1kinpeece · 26/11/2016 15:28

HMRC never email.
They are much too dysfunctional for that.

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