In 2014 someone made a claim against my insurance and as they won, I had to send a cheque for the £100 excess. I wasn't happy as I felt it was not my fault, but sent it anyway.
I have just received a letter 2 years on to say that the cheque was never cashed as it was made out to the insurer instead of some obscure trustees. I did not notice at the time that the cheque was not cashed.
The insurer has now been bought out by a different company and they have asked for another £100 cheque. I am not inclined to send one; does anyone know the legal situation? Thanks